Privacy Policy for Fossheim Hotel and www.fossheimhotel.no‍

This privacy policy describes the types of personal data Fossheim Hotel collects and how this personal data is processed.

Fossheim Hotel complies with the Norwegian Personal Data Act. This privacy policy has been created in accordance with the requirements of sections 18 and 19 of the Personal Data Act.

What is Personal Data?

Personal data is information about an individual. This can include the person’s name, address, workplace, marital status, phone number, email address, etc. Information regarding your contact with Fossheim Hotel, the reason for contact, and the method of contact may also be considered personal data.

Sensitive personal data, such as information about criminal charges, criminal activities, health conditions, etc., is neither collected nor used by Fossheim Hotel.

For more information about personal data, visit https://www.datatilsynet.no/om-personvern/personopplysninger/.

Who is Responsible for Your Personal Data at Fossheim Hotel?

Fossheim Hotel’s Office Manager is responsible for the company’s processing of personal data. If future delegation occurs, only the tasks will be delegated, and the responsibility for the personal data will always remain with Fossheim Hotel.

Personal Data Received by Fossheim Hotel

Fossheim Hotel has two sources of personal data, both based on section 8 of the Personal Data Act.

The primary source of personal data is the information you provide yourself, mainly through the contact form on Fossheim Hotel’s website. The contact form serves as the meeting point between potential/existing customers and Fossheim Hotel. Filling out the form is completely voluntary, and you may choose to remain a passive visitor on the site. The personal data collected through the contact form includes phone number, email, and name. Additional personal information may be generated afterward through emails, phone calls, or similar correspondence between Fossheim Hotel and you as a potential/existing customer.

Another source of personal data is the data collected by Fossheim Hotel itself. This collection occurs through Google Analytics, which tracks how long you stay on the site, your IP address, the links you click, and the number of users on the site at various times, among other things.

How Fossheim Hotel Uses Personal Data

The purpose of the contact form and subsequent correspondence is to follow up on customer inquiries and commitments. Fossheim Hotel relies on such an open platform to ensure satisfactory communication and service delivery.

The purpose of the information from Google Analytics is to improve the website experience. This could include making layouts more user-friendly, understanding user trends, optimizing services, and preventing criminal behavior such as hacking.

The legal basis for Fossheim Hotel’s processing of personal data is section 11 of the Personal Data Act.

How to Manage Your Personal Data

The limited amount of personal data that Fossheim Hotel collects from you and on its own initiative is, compared to other actors and services, quite minimal. As a result, some forms of personal data management, such as app settings or personalized advertising settings, are not relevant. The personal data collected is not used for such purposes.

However, you always have rights related to your personal data, which are outlined below.

Information Sharing with Third Parties

Fossheim Hotel does not share any personal data from the contact form, its own collections, or other sources with third parties. If such sharing does occur, you will always receive a consent request from us.

Secure Archiving, Deletion, and Internal Control

In accordance with section 13 of the Personal Data Act, all personal data received by Fossheim Hotel will be securely archived, either via email or on a server, for the duration of the relationship between you and Fossheim Hotel. Upon termination of this relationship, all communication and personal data will be deleted within two years.

Fossheim Hotel has an internal control system in place to ensure archiving, security, and deletion are conducted according to legal standards.

Rights

Under the Personal Data Act, as a user or customer of Fossheim Hotel, you have the right to be forgotten, the right to data portability, the right to access, and the right not to be profiled.

The Right to Be Forgotten means that all personal data registered with Fossheim Hotel can be deleted upon request. If no request is made, Fossheim Hotel will delete most personal data two years after contact ends.
The Right to Data Portability allows you to receive a digital copy of all personal data Fossheim Hotel holds about you. This also allows you to transfer your personal data to another business, if technically possible and reasonable. Personal data eligible for data portability includes data provided to Fossheim Hotel, such as through the contact form, or automated personal data generated from your use of Fossheim Hotel’s services.
The Right to Access means you have the right to see what data Fossheim Hotel has registered about you.
The Right Against Profiling gives you the right to prevent Fossheim Hotel from profiling your behavior and usage patterns to tailor services to you based on such profiling. Typical examples include personalized advertising, service development, and market research. However, this is less relevant to Fossheim Hotel, as the company has little interest or use for such extensive profiling.

To exercise any of these rights, please contact us. You are legally entitled to a response within one month.

Children’s Privacy

Fossheim Hotel neither desires nor needs to collect or process personal data about children under 16 years old. Such personal data must come through a guardian.

Personal data submitted by children to Fossheim Hotel will be deleted as soon as Fossheim Hotel becomes aware of it.

Data Protection Officer

Fossheim Hotel does not have a Data Protection Officer, as the company is not a public entity, does not process sensitive data, does not conduct systematic profiling, and does not process data about criminal activities.

Policy Updates

Fossheim Hotel will occasionally update its privacy policy to ensure compliance with legal standards in Norwegian law. You will be notified of such updates.

Contact Information

If you have further questions about Fossheim Hotel’s privacy policy or other inquiries, you can contact us:

Phone: +47 61 21 95 00
Email: resepsjon@fossheimhotel.no

Privacy Policy